American Airlines Center is one of the nation’s top arenas. Since openings its doors in 2001, American Airlines Center has been setting the precedent for sporting and live entertainment events. Bringing in a variety of big name shows and housing both the Dallas Mavericks and the Dallas Stars. American Airlines Center serves more than 2 million guests during 200+ live events each year. We aim to provide genuine, memorable and innovative experiences to every single one of our guests and demand excellence and creativity in everything we do.
At American Airlines Center, we value our employees and what they bring to the company, but more importantly to the guest experience. We are seeking energetic and customer service oriented Special Weekend Action Team members to work weekends only: Friday, Saturday and Sundays. The primary responsibility of this position is to serve as a utility person in several different event related capacities. The position may be called upon to work as Usher/Ticket Taker, Event Security, 24/7 Security, Concierge or Greeter/Elevator Operator. In all positions, you will welcome guests with a smile, create a heightened level of hospitality through superior customer service, and enforce building policies.
Guest Services Team Member Responsibilities:
Greeter/Elevator Operator Duties:
24/7 Security Officer Duties (4pm-12am Shift only):
Event Security Officer Duties:
Usher/Ticket Taker Duties:
Physical Demands / Work Environment:
AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.